Email is not being received in Easy1

Within Easy1, we work by forwarding emails to Easy1 so they can be processed. The email address to which invoices should be sent can be found here: 

Press Financial employee → Add invoice → Select the correct administration.

It seems clear where invoices should be sent. So how is it possible that invoices sometimes do not arrive?

1. The wrong email address is used.
   Solution: Copy the email address above and send the invoice as an attachment to Easy1. This prevents errors caused by typos.
2. The administration code is incorrect because it has been manually changed.
   Solution: Ensure that the administration code matches the one set during the initial connection. The description can be changed, but the code must remain the same.
3. No financial software is linked yet.
   Solution: Link the financial software to the Easy1 environment.

⚠️ Note! The administration description can be adjusted, but the code must not be changed.