For security reasons, it is not possible to permanently delete an invoice in Easy1. However, you can place an invoice in the 'Cancelled' status, which means that it will no longer be visible in the active statuses in your invoice overview and you don't have to take any further actions on it.
To cancel an invoice, it is important that the invoice is in a status where no (automatic) tasks are attached to it. If that is the case, you cannot cancel the invoice.
You can cancel an invoice in the following statuses:
- Draft
- Manual matching
- Matched - But please note: you need to undo the match first
- Rejected
- Invalid
- Manually processing
- Booking failed
If, for example, the invoice is waiting for approval but you still want to cancel the invoice, in this case, you first need to cancel the approval. Then, you can cancel the invoice.
To cancel an invoice, click on the trash bin icon at the bottom left of the invoice.
