Within Easy1, it is not possible to cancel an invoice whose purchase order lines have been matched. Only the other options will then remain available at the bottom left of the screen.
- Go to Manual matching
- Remove the match from the order line
- Open the linked order line.
- Remove the match. Once the match is removed, a red amount appears.
- Make sure the ‘Total matched amount’ field is set to 0.00.
- Go to tab: Matched
- Select the option: Generate booking rule
- Select the option: Generate booking rule
- Cancel the invoice.
- If the invoice has been cancelled, it will end up in the archive. This invoice cannot be restored for processing. If the invoice still needs to be processed, it will have to be resubmitted to Easy1.